JOB DETAILS

Service Technician - Mackay Location
 
Join a trusted name in industrial innovation and deliver service excellence.
 
Our client is a high-performing industrial solutions provider recognised for delivering innovative compressed air systems, capital equipment, and exceptional service across diverse sectors. With a strong footprint in the Australian market and a culture built on trust, quality, and collaboration, they offer a compelling opportunity for a technically skilled Service Technician to perform maintenance, diagnostics, and repairs on cutting-edge equipment while upholding a strong customer service ethos.
 
This role will appeal to a proactive and dependable technician with hands-on mechanical expertise and a passion for solving problems in the field. You will enjoy the autonomy of managing service visits while being backed by a supportive technical team. If you take pride in delivering outstanding service and thrive in a fast-paced, mobile role, this is your chance to grow with a trusted industry leader.
 
Responsibilities
 
· Service & Repairs
o Perform routine maintenance and emergency repairs on air compressors and associated systems both in-house and on customer sites
o Ensure repairs meet high-quality standards while maintaining safety and efficiency
 
· Customer Support & Communication
o Deliver professional and courteous service that reflects company values
o Provide remote troubleshooting and technical assistance to customers and peers as needed
o Identify potential capital equipment opportunities and communicate to sales team
 
· Documentation & Recordkeeping
○ Complete accurate work orders, reports, and service documentation in a timely manner
o Maintain clear records to support compliance and quality standards
 
· Safety & Work Environment
o Operate in accordance with all safety guidelines and contribute to a clean, safe, and organised workspace
o Monitor and maintain assigned service vehicle and equipment according to policy
 
· Continuous Improvement & Training
o Participate in training and development programs to expand technical knowledge
o Support improvement initiatives that enhance service delivery and customer satisfaction
 
Skills & Experience Required
 
· Mechanical trade qualification (e.g. Mechanic, Diesel Mechanic, Fitter/Turner, or Electrical)
· Minimum 5 years’ experience in industrial service or maintenance roles
· Servicing and diagnostic expertise with compressors or similar equipment
· Electrical A or B license (preferred but not essential)
· Excellent communication skills with a customer-first mindset
· Strong organisational and documentation skills
· Reliable, safety-conscious, and committed to team success
 
Behavioral Competencies
 
· A positive, can-do attitude with a strong work ethic
· Professional and respectful communicator
· Strong focus on safety, punctuality, and reliability
· Flexible and solution-oriented under pressure
· Willingness to learn and share knowledge
· Takes pride in delivering quality outcomes for customers
 
What’s On Offer?
 
· Monday - Friday or 4-day work per week (38 hours / 4 days)
· Extensive OT opportunities (1.5x at first 2 hours & 2x beyond ) + Sunday & Saturday OT Available 
· Fully equipped service vehicle and uniform provided
· Accommodation + meals + zone allowance covered when necessary
· Nationally respected brand with a strong support network
 
To apply online, click the link or contact Danny Mullan at 0468 572 424 or danny@kiterecruitment.au for a confidential discussion.